Quality Assurance

we provide high quality services
Quality Assurance admin February 6, 2020
Consistency and quality are key. Our laboratories are committed to adhering to strict quality assurance guidelines.

Laboratory quality assurance is the process of carefully monitoring your lab’s practices and functions, and proactively taking corrective measures wherever necessary. When trying to ensure the efficiency of your laboratory, look for a few key factors, such as efficiency, quality of work, and adherence to safety procedures. 

Consistency and quality are key. Our laboratories are committed to adhering to strict quality assurance guidelines. We monitor laboratory results meticulously by means of daily instrument calibration and external quality controls. National certifications and ISO are indicative of stringent quality management in all aspects of the organisation.

Our quality assurance (QA) department is responsible for issuing and reviewing standard operating procedures and working instructions, and for performing internal audits and hosting sponsor audits.Client feedback, originating from surveys, audits, or complaints, is centralised through our Quality Department (QA) and is used for continuous process improvement. Each finding or complaint is submitted to an in-depth root cause investigation to define appropriate corrective and/or preventive actions.

Abay Abate
Quality Assurance and compliance manager

Consistency and quality are key. Our laboratories are committed to adhering to strict quality assurance guidelines. We monitor laboratory results meticulously by means of daily instrument calibration and external quality controls. National certifications and ISO are indicative of stringent quality management in all aspects of our organization.

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Consistency and quality are key.
In our  lab it’s vital that everything runs smoothly and efficiently.

In our  lab it’s vital that everything runs smoothly and efficiently. The best way to go about this is by preventing problems before they have the chance to appear through a strong quality assurance process.

To ensure our employees can uphold the high standards necessary for the function of our lab, we implemented some sort of continuing education or proficiency test, making sure that everyone is prepared with the practical knowledge required to keep things up and running. Keep track of each employee’s performance, both on whatever tests we administer.